Get In Touch
Contact Us
Questions, bug reports, or just want to say hi? We're here for it.
We'd love to hear from you
Whether you're having trouble with the app, want to report a bug, have a feature idea, or just want to tell us your high score — reach out and we'll get back to you.
Email
hello@example.com
Bug Reports
Use the form and select "Bug Report" as the subject — we'll prioritise it.
Response Time
We aim to respond within 1–2 business days.
Common Questions
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+ How do I cancel my subscription?
BeatID is free — there's no subscription to cancel. Manage any in-app purchases via the App Store under your Apple ID settings.
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+ I lost my streak — can you restore it?
Streaks are tied to daily completions. We're unable to restore streaks, but we appreciate the dedication — keep playing!
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+ How do I delete my account?
Email us at hello@example.com with your username and we'll permanently delete your account within 30 days.
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Message sent!
Thanks for reaching out. We'll get back to you within 1–2 business days.
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